COVID-19 UPDATES

We are thrilled your students are here in STL and we will follow CDC guidelines and

local health department recommendations to keep your students and our staff safe.

The following are some of the steps we are taking:

  • Our deliveries are contact-free. We always stay at least 6 feet from your student. We will deliver to the clock-tower and/or designated meeting spot but will not go inside any buildings. If we ever have any reason to come within 6 feet of your student, we will wear a mask that covers our nose and mouth and we ask that your student do the same.

  • We do not give medical advice. We can refer you to the doctors we know and respect, but we are not medical professionals.

  • We are sorry but we cannot drive your student to any appointments under any circumstances. 

  • In the event that school ends unexpectedly, mindyKNOWS will prorate your subscription based on the number of weeks used and give you a credit for future use. The remaining funds will be applied to the next semester school is in session less a $75 administrative fee.  

Please note: Due to COVID-19, many stores and vendors in St. Louis are not operating as usual. We will do everything we can on our end to meet your needs in a timely manner. However, there may be delays outside of our control. You can help by providing advance notice for deliveries. Thank you for your flexibility and understanding.